Complete Computer Technical Support

Your Home Business - Small Business IT Department

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"We Manage Your Computers So You Can Manage Your Life"®

 

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We Manage Computers is the simple way to get affordable and professional IT support for your business!

  • Affordable fixed monthly costs that are easy to budget

  • No cost consultations – We manage your network completely

  • Increase your efficiency – save time – let us do your computer work

  • No trip charges, we use secure remote access

  • Your IT Department

What makes We Manage Computers different? Our approach to the computer support business.

Because our service is subscription based we have the same business goal you do, get your systems up and running as quickly as possible if something goes wrong; and keep them up and running, ensuring nothing preventable goes wrong so that we don’t have to provide emergency care. We want what you want; your business running properly with a functional computing infrastructure making or saving you money.

Our competition charges by the hour. If they send you an under qualified tech you pay for their learning curve. If an under qualified tech takes three hours to fix your email problem you pay for those three hours. What if a more qualified tech could fix your email problem in an hour? Will that tech still take three hours? Will they bill you for a four hour minimum? Are you paying for a trip charge, even though they could have fixed the problem remotely? You won’t know whether they could have fixed things for less, or if something broke because of the inexperience of their tech, or for some other reason because computer support isn’t your business.

The financial position of your support company should not be better the longer it takes to fix your problem. In fact most of the time hourly rates are set up to ensure that you pay for more time than it actually takes to fix your issue. With computer systems there is a lot of waiting time. Machines need to reboot, updates need to download, and applications take time to install. However, for most of these things there is no work being done by the tech. However, if the tech is on-site you are paying to have them sit there and wait for all these things to happen. A typical support issue can actually take five minutes of actual work and thirty minutes of waiting time while things download and install, or update. You pay for an hour, or if you are lucky forty-five minutes, plus either drive time, or a trip charge. We Manage Computers does not work that way, you pay us a flat amount each month for each computer or network device we are responsible for and that’s that.

It is in We Manage Computers’ best interest to be proactive in supporting your business’ computing environment. It actually takes less time to set things up the right way than it does to fix things when they break. Traditional computer support firms aren’t compensated that way. We are.

For Computer Support - We Manage Computers' Remote Administration Management Plan - RAMP

RAMP is a major change in the way small businesses will receive computer support going forward. RAMP has revolutionized the way computer support services are delivered to small businesses. RAMP allows us to eliminate the high incidental costs for computer support by replacing them with lower fixed costs that cover all of the problems which arise related to your business' computers and network.
 

If you are interested in RAMP and would like to view more information about it click here.


If you would like a more personalized presentation, contact us and we'll set up visit at a mutually convenient time.

 

We proudly serve North Georgia onsite: Cherokee County, Cobb County, and Fulton County; Woodstock, Canton, Holly Springs, Roswell, Duluth, and Kennesaw.

We are members of the South East Cherokee Business Network, Cherokee County Chamber of Commerce, and the Metro Atlanta Better Business Bureau.

 

 

We Manage Computers   126 Rickman Industrial Drive, Canton GA 30115   404-551-3291