Help Desk
What is Help Desk?
Help Desk is remote computer support, also known as 'online support'. It allows a We Manage technician to remotely view your computer screen and securely fix most computer and network problems right through the Internet via remote control. In fact, it's like watching your computer fix itself! This type of computer support works through 'desktop sharing' technology. What this means is that when you 'log in to our secure online support center', you can allow a technical support representative to 'view' and 'interact' with your computer remotely via the Web - fixing problems fast.
· If you need to get answers to 'how to' questions about software and peripherals in clear, non-technical language
· If you need to get spyware and viruses removed that have infected your computer, and get settings and software to prevent these problems from happening again
· If you need to get your software and peripherals to work together as intended
What pricing options does Help Desk have to offer?
Help Desk is $69.95 per incident.
Schedule an appointment anytime – Our experts can walk you through software and popular electronics questions using straight-forward, non-technical language.